Flight delay compensation – Know your rights.
As a regular holiday-goer or commuter, you have to be pretty lucky to avoid a flight delay.
Some see it as an extra hour or two at the bar or even a bit of extra time perusing the shops, however, most see it as empty hours eating into your holiday or a frustrating obstacle between you and your much missed bed.
It has been known that in some cases when you arrive at the airport to find there’s a delay, your flight hasn’t even left its destination.
As irritating as this is, you could be eligible for compensation.
The EC regulation 261/2004 was introduced recently meaning that if your flight was delayed more than 3 hours or cancelled, you could claim money back.
Here are the things you need to know;
1. Providing you have adequate evidence, you can claim for a delay up to 6 years ago
2. You could be entitled to between £190-£480
3. The regulation only covers EU flights
4. You can only claim if the delay or cancellation was caused by;
-The crew or pilot being late
-The airline missed the deadline for documentation
– Component failure or general wear and tear to the aircraft
– Flight was cancelled due to underbooking
5. You cannot claim for any of the following;
– Bad Weather
– Safety issues
– Political action
– Air traffic control decisions, insisting the flight is unsafe for departure due to unforeseen and uncontrollable circumstances (e.g Volcanic Ash)
For a step by step guide to assessing your eligibility and for template letters and advice, visit moneysavingexpert.com/flightdelays for more advice.